Ivalua, a global leader in spend management, today announced that the Department of Culture and Tourism – Abu Dhabi (DCT Abu Dhabi) has successfully transformed its procurement function, positioning DCT Abu Dhabi as a benchmark for procurement excellence, driving savings of over 400 million AED (equivalent to more than 100 million USD) across 2024 and 2025.
Supported by more robust and streamlined contract management processes and centralized repositories, DCT Abu Dhabi’s transformation delivered a powerful financial and operational impact. Procurement became more efficient, with cycle times reduced by 23%, enabling the department to operate with greater agility. Compliance also improved dramatically: process violations decreased from more than 150 incidents in 2024 to approximately 10 annually. Complementing these gains, DCT Abu Dhabi achieved an impressive 92% maturity score in a Department of Government Enablement (DGE) assessment, highlighting the strength of its governance and assurance framework. Through the transformation, DCT Abu Dhabi secured savings exceeding 400 million AED across 2024 and 2025.
At the start of 2024, DCT Abu Dhabi’s procurement function faced a period of transition, with processes that had evolved over time and an operating model that had grown organically. As a result, opportunities emerged to enhance consistency, improve visibility, and streamline activities.
As a public-sector organisation supporting Abu Dhabi’s Tourism Strategy 2030* and strategic cultural initiatives, DCT Abu Dhabi faced expectations to deliver greater value, productivity, and transparency. This external pressure, coupled with DCT Abu Dhabi’s strategic vision, propelled procurement from a transactional support role into a dynamic growth driver.
To drive operational efficiency and governance, DCT Abu Dhabi has redesigned several procurement processes. A key element of this journey has been the digitalization of Contract Lifecycle Management (CLM) through Ivalua’s platform. This important step helped increase automation and improve compliance monitoring by enhancing transparency and control.
“Our procurement transformation is not just about efficiency; it is about creating a visionary operating system that raises standards, embeds fairness, and generates measurable value across government and the national economy. Our collaboration with Ivalua has been instrumental in achieving these outcomes and positioning DCT Abu Dhabi as a leader in procurement modernization,” said Khalifa Ahmed Al Marzooqi, Supply Management Department Director at DCT Abu Dhabi.
“We are honoured to support the Department of Culture and Tourism – Abu Dhabi’s transformative journey. Ivalua’s platform has been a critical enabler of this success, providing a flexible, integrated solution that supports DCT Abu Dhabi’s strategic goals. The partnership exemplifies how technology and process innovation can drive government-wide procurement excellence and economic impact,” said Dan Amzallag, Chief Operating Officer (COO) at Ivalua.